Cookie Policy
Effective Date: April 14, 2026 · Last Updated: October 12, 2026
This Cookie Policy explains how Solum Labs Inc. ("Velvet," "we," "us," or "our") uses cookies and similar technologies on velvetchats.com. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the site. Similar technologies include local storage, session storage, and tracking pixels.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Service to function and cannot be disabled.
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
| Firebase Auth tokens | Google Firebase | User authentication and session management | Session / up to 1 hour (auto-refresh) |
| NEXT_LOCALE | Velvet | Language preference (English/Spanish) | 1 year |
| Stripe session cookies | Stripe | Secure payment processing during checkout | Session |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with the Service so we can improve the user experience. They are only set if you provide consent.
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
| PostHog analytics | PostHog | Page views, feature usage, funnel analysis, session replay | 1 year |
| _ga, _ga_<container-id> | Google Analytics | Measuring site usage | Up to 2 years |
2.3 Marketing Cookies
We use Google Ads to measure how well our ads work, for example whether a visit from an ad led to a waitlist signup. These cookies are only set if you click Accept, and you can change your choice at any time. We may also use them to show our ads to people who have visited our website.
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au, _gcl_aw | Google Ads | Measuring ad performance | 90 days |
3. How to Manage Cookies
3.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies (analytics and marketing). Your preference is stored locally and respected on subsequent visits. You can also use the Cookie settings link at the bottom of our public pages to change your choice. Analytics run only after you accept.
3.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
Note that blocking strictly necessary cookies may prevent the Service from functioning properly.
3.3 Opt-Out Links
- PostHog: We respect Do Not Track (DNT) browser signals. You can also opt out via our cookie consent banner.
4. Changes to This Policy
We may update this Cookie Policy as we add new technologies or change our practices. Updates will be reflected in the "Last Updated" date above.
5. Contact Us
If you have questions about our use of cookies, contact us at:
Solum Labs Inc.
Email: info@velvetchats.com
Website: velvetchats.com